1. Returns You can return items within 7 days of receiving your order. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when it was received. Please note that we do not accept returns on opened or used products.
2. Return Process To initiate a return, please contact us within 7 days of receiving your items. Provide your order number and the reason for the return. Once we approve your request, we will guide you through the return process. You are responsible for the return shipping costs unless the item is defective or damaged.
3. Refunds Refunds will be issued only after we receive and inspect the returned items. If your return is approved, we will process a refund to you in the form of Cash on Delivery. Refunds will be processed promptly after the return is received and inspected, typically within 7-10 business days.
4. Damaged or Defective Items If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund, depending on availability and your preference.
5. Non-Refundable Items Certain products, such as those that are clearly marked as non-returnable or damaged due to misuse, may not be eligible for a return or refund.
6. Cancellation Orders can be canceled within 24 hours of placing them. After this period, we are unable to process cancellations.
7. Contact Us If you have any questions or concerns about returns or refunds, feel free to contact us at [email protected]